Oracle Fusion Technical Support Consultant
Core
Provide L2/L3 technical support, maintain templates, and resolve integration/reporting issues for Oracle Fusion across 40+ countries.
Role type
Senior IC Oracle Fusion Technical Support Consultant
Builds
Global support operations for Oracle Fusion modules (Financials, Procurement, PPM, etc.) serving 40+ countries
Domain
Enterprise ERP (Oracle Fusion) + Industrial Software
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Oracle Fusion (GL, AP, AR, FA, CM, Procurement, PPM, OM, RMCS), BI Publisher, OTBI, FBDI, REST/SOAP APIs, MuleSoft, Root Cause Analysis, Localization/Tax compliance
Preferred skills
Experience with global shared services, patch regression testing, cross-timezone support
Technologies
Oracle Fusion Cloud, BI Publisher, OTBI, MuleSoft, REST, SOAP, UCM
Responsibilities
Deliver L2/L3 technical support and troubleshoot issues across BI Publisher, FBDI, APIs, and reports; Maintain and localize templates for global statutory requirements; Support e-invoicing processes and schema validations; Act as liaison for MuleSoft integrations and troubleshoot cross-system issues; Optimize report performance and maintain OTBI/FRS reports; Perform technical impact assessments and regression testing for quarterly patches.
Seniority
Senior, hands-on IC