Senior Service Product Specialist – AIS and GIS
Core
Technical authority for air-insulated switchgear (AIS) and gas-insulated switchgear (GIS) service products, supporting field operations, engineering, sales, and customers throughout the equipment lifecycle.
Role type
Senior Service Product Specialist (High-Voltage Power Systems)
Builds
Service solutions, modernization programs, and operational readiness for utility and industrial customers
Domain
Electrical Power Systems / High-Voltage Substations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
High-voltage equipment knowledge (AIS, GIS, circuit breakers), troubleshooting and root-cause analysis, technical drawing interpretation, lifecycle management, training development, sales scope validation
Preferred skills
SAP, Salesforce, Power BI
Responsibilities
Provide advanced technical support to field service and operations teams; manage troubleshooting and failure investigations; support planning and execution of service projects and upgrades; develop technical training materials and application guidance; collaborate with engineering and supply chain to improve service delivery; ensure compliance with regulations and procedures
Seniority
Senior, hands-on IC