Sr. Demo Engineer

Pune, IndiaFull-time2026-09-22 → 2026-11-13

Core

Lead escalation point for technical operations and demo environment tickets within the EMEA region, ensuring reliability and availability of demo environments for Sales Engineers.

Role type

Senior IC demo engineer (SaaS/Cloud Ops)

Builds

Demo environments for Sales Engineers and field teams

Domain

SaaS, Cloud Infrastructure (AWS)

Required skills

AWS EC2 management, AWS Systems Manager (SSM), SaaS technical support (Tier 2/3), root-cause analysis, API integration, identity provider setup, automation scripting

Preferred skills

Multi-cloud AI agent platforms (Bedrock, Vertex AI, Copilot Studio), browser automation (Playwright, Selenium), Infrastructure as Code (Terraform, Ansible), Python/Bash/PowerShell, IAM/IGA

Technologies

AWS EC2, AWS SSM, Amazon Bedrock, Google Cloud Vertex AI, Azure AI Foundry, Playwright, Selenium, Cypress, Ansible, Chef, Puppet, Terraform

Responsibilities

Serve as primary escalation point for EMEA demo environment issues; perform deep technical triage and root-cause analysis; manage virtual server infrastructure on AWS EC2; use AWS SSM for patch management and fleet maintenance; oversee SaaS tenant configurations and API integrations; develop automated test scripts and orchestration playbooks

Seniority

Senior, hands-on IC

About SailPoint

SailPoint is the leader in identity security for the modern enterprise. Founded in Austin in 2005, we are publicly traded, ranked #1 by revenue in identity governance and administration, named a 2026 Gartner Peer Insights™ Customers' Choice for IGA, and trusted by many of the world's largest and most regulated organizations. Our core values -- innovation, integrity, impact, and individuals -- guide how every SailPoint crew member shows up. As identity becomes the control plane for modern security, we are investing in the channels where our buyers actually make decisions.