Factory IT Service Delivery Manager
Core
Lead the Site IT team and resources in a transformer manufacturing factory, ensuring infrastructure support, cybersecurity, and IT project delivery for factory operations.
Role type
Senior IT Service Delivery Manager (Manufacturing)
Builds
Factory IT infrastructure, network connectivity, and IT/OT operational management
Domain
Industrial Manufacturing / Power Equipment
Required skills
IT infrastructure management, cybersecurity incident response, IT project management, process management, stakeholder management, team leadership, budget management, OT asset management
Preferred skills
Manufacturing operations methods, business process improvement, PLC programming (out of scope), cross-functional problem solving
Technologies
Network core switches, OT systems, IT security tools
Responsibilities
Lead Site IT team and act as point of contact for suppliers; Provide onsite infrastructure support and governance; Manage IT build projects and first-line application support; Ensure first response for cybersecurity emergencies; Manage IT budget and cost control; Manage specific applications and vendor coordination; Organize and develop staff within HR policies; Ensure compliance with regulations.
Seniority
Senior, hands-on IC with management responsibilities