Desktop Engineer II
Core
Managing and supporting a large-scale Microsoft endpoint environment for over 2,000 devices, including SCCM, Intune, Windows OS, patching, and endpoint security.
Role type
Senior Desktop Engineer (Tier 3 Support)
Builds
Production endpoint infrastructure and automation scripts
Domain
IT Operations / Enterprise Desktop Management
Deliverable
infrastructure
Required skills
SCCM, Intune, PowerShell, Windows Server, Active Directory, Group Policy, SQL Reporting, Azure, Windows Defender, BeyondTrust Privilege Management, OSI Model, DNS, DHCP
Preferred skills
PowerBI, SCOM, Project Management, ITIL principles
Technologies
SCCM, Intune, Azure, SQL, Windows Server, BeyondTrust, PowerBI, SCOM
Responsibilities
Manage SCCM environment and OSD; Develop PowerShell automation for software packaging; Manage client hardware specifications and driver packages; Perform Windows patch management and OS upgrades; Configure and deploy Windows Defender; Manage Intune MDM for mobile devices; Generate SQL reports for business data; Provide Tier 3 troubleshooting for critical incidents; Maintain distribution points and management points.
Seniority
Senior, hands-on IC