Field Service Team Leader
Core
Lead a team of field service engineers and technicians for maintenance, repair, installation, testing, and commissioning of high voltage products, transformers, OLTC, and protection/control systems for substations and grid stations.
Role type
Senior Field Service Team Leader (High Voltage)
Builds
Maintenance and commissioning services for high voltage infrastructure
Domain
Energy / Electrical Engineering / Power Grids
Deliverable
client delivery
Required skills
High voltage systems expertise, transformer maintenance, team leadership, resource planning, safety compliance, technical coaching, project coordination
Preferred skills
Project management, site management, management certifications
Technologies
OLTC, protection and control systems
Responsibilities
Oversee daily operations and lead the field service team; Assign, coordinate, and monitor field service activities across projects; Prepare and monitor FSE resource plans to balance availability and business demands; Review the FSE skill matrix for optimal task assignment; Coordinate FSE deployments and manage mobilization workflows; Build customer relationships and identify service sales opportunities; Ensure team compliance with safety regulations and conduct safety training; Provide hands-on technical coaching and arrange OEM discussions; Establish team goals aligned with business KPIs.
Seniority
Senior, hands-on IC with leadership responsibilities