Global Quality & Continuous Improvement Manager
Core
Define and execute the Global Product Group Quality and Continuous Improvement strategy, ensuring governance of the Quality function and maintaining required certifications across all in-scope units.
Role type
Global Quality & Continuous Improvement Manager
Builds
Global Quality Management System and enterprise-grade software quality processes
Domain
Energy / Software Engineering / Quality Assurance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Global Quality Management System operation, Lean Six Sigma, CMMI, Quality Auditing, Root Cause Analysis, Kaizen, Change Management, Stakeholder Influence, Process Performance Monitoring, Certification Maintenance
Preferred skills
Software Engineering background, Product Management, Project Management
Technologies
Lean, Six Sigma, CMMI, RCA, Kaizen
Responsibilities
Define and implement the Global Product Group Quality and Continuous Improvement strategy; Act as an advocate for the Customer by ensuring the Voice of the Customer is represented throughout the value chain; Manage the Global Quality Management System and coordinate the continuous improvement of business processes; Accountable for maintaining and securing required Certifications in all units within the GPG scope; Establish process performance indicators and ensure effective internal controls are in place; Analyze process performance indicators and manage deviations to closure; Manage resolution of high-profile customer non-conformities; Act as a Role Model and Change Agent for the behavior required to support a Quality Culture.
Seniority
Senior, hands-on IC with strategic influence