FX Operations Support – APAC Region (Japanese Speaker)

lseg

SGP-Singapore-1 Raffles QuayFull-time2026-11-06

Core

Provide technical and functional support for FX trading applications and infrastructure to clients in the APAC region.

Role type

Senior Associate FX Operations Support

Builds

Seamless client experience for FX trading platforms

Domain

Financial services / FX trading operations

Deliverable

client delivery

Required skills

Japanese fluency, client support, technical troubleshooting, CRM documentation, issue escalation, financial market knowledge

Preferred skills

FIX/SWIFT exposure, trading workflow knowledge, logical problem solving, cross-team collaboration

Responsibilities

Handle client enquiries via phone and email, troubleshoot system issues, document cases in Salesforce, guide clients on platform workflows, escalate critical risks, maintain market knowledge

Seniority

Senior Associate

About lseg

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehens