Specialist, TPA & VQM, Billing & TPA
Core
Provides operational support for Third-Party Approvals (TPA), Vendor Query Management (VQM), and exchange/specialist data permissioning and approval activities.
Role type
Associate operational specialist (TPA & VQM)
Builds
Timely request fulfillment and seamless customer experience for third-party exchange and specialist data services
Domain
Financial markets infrastructure and data
Required skills
Data analysis, process validation, compliance adherence, system navigation, stakeholder collaboration, attention to detail
Preferred skills
Salesforce/Siebel knowledge, third-party approval process knowledge, entitlement management
Technologies
Microsoft Excel, Microsoft Office, Salesforce, Siebel
Responsibilities
Process approval, enquiry, and request-for-service cases; Review and validate third-party vendor services and entitlement requirements; Maintain request records in business systems; Collaborate with internal teams and external vendors; Support continuous improvement initiatives
Seniority
Associate, entry-level IC