Team Lead -Service & Quality

IND-Bangalore-TowerE,RMZ InfinFull-time2026-09-15 → 2026-11-10

Core

Lead a team of Service Resolvers to drive operational excellence, resolve complex customer issues, and implement automation for Estimates data operations.

Role type

Senior IC Service Team Lead (Data Operations)

Builds

Estimates data services and operational workflows for financial clients

Domain

Financial markets data & operations

Required skills

Team leadership, SQL, Python, Power BI, advanced Excel, root-cause analysis, process improvement, stakeholder management, financial market knowledge, LSEG platform expertise

Preferred skills

Automation strategy, UAT execution, coaching and mentoring

Technologies

SQL, Python, Power BI, Excel, LSEG Workspace, IBES QA

Responsibilities

Lead and develop a high-performing team of Service Resolvers; act as primary contact for complex customer issues; partner with technical teams to implement automation and process enhancements; maintain expert knowledge of Estimates data and workflows; establish quality control frameworks; present performance reports and service-level metrics.

Seniority

Senior, hands-on IC

About lseg

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehens