Director, Product Management – Investment Service Company – Nurturing Team
Core
Director of Product Management leading the 'Nurturing' team to orchestrate personalized, compliant post-account opening experiences that deepen member trust and increase lifetime value for USAA's Investment Services Company.
Role type
Director, Product Management (Strategy & Team Leadership)
Builds
Personalized investment advisory experiences and product/sales offerings for military members and families
Domain
Financial Services / Wealth Management / Military Community
Deliverable
product features
Required skills
Product lifecycle strategy, Agile methodologies, Data analysis for strategic decisions, Team management (recruiting, coaching, performance), Risk and compliance management, Market research, Cross-functional collaboration
Preferred skills
Digital member experience optimization, Growth strategy & journey optimization, Conversion & lifecycle management, Cross-functional influence, Wealth management knowledge (AUM, retention metrics)
Responsibilities
Formulate product/sales strategy based on profitability and sales performance analysis; Lead research and evaluate performance metrics to drive market opportunities; Develop new product offerings and enhanced features using Agile; Build and oversee a team of individual contributors; Ensure risks are identified and controlled per compliance policies; Communicate product value proposition to distribution organizations.
Seniority
Director, hands-on IC with team leadership