Support Engineer
Core
Senior Support Engineer leading technical direction for Risk Products, ensuring appropriate technology use and driving operational efficiency.
Role type
Senior IC Support Engineer (Java/J2EE)
Builds
Risk intelligence products and services for financial markets infrastructure
Domain
Financial services / Risk Intelligence
Deliverable
production ML models | product features | infrastructure
Required skills
Java/J2EE development and support, CI/CD pipelines, AWS Cloud, Git, incident response, team leadership, technical documentation, release management
Preferred skills
Python, polyglot environments, system-level design, clean code practices
Technologies
Java, J2EE, AWS, EKS, GitLab Pipeline, Jira, Confluence, ServiceNow, Git
Responsibilities
Review, analyze, and modify software systems; determine project requirements and develop work schedules; lead groups of engineers and management to coordinate larger developments; produce scripts for automated processes; collaborate with SRE and Dev teams to fix issues; establish technology standards; create and maintain technical documentation; mentor team members
Seniority
Senior, hands-on IC with leadership responsibilities