Military Affairs Relationship Director-Program Management
Core
Develop and execute new capabilities for face-to-face engagements to drive member acquisition and onboarding for the Military Affairs division.
Role type
Senior Program Manager (Military Affairs)
Builds
New member onboarding capabilities, relationship and advocacy initiatives, and business opportunities with the military community.
Domain
Financial services / Military community relations
Deliverable
product features
Required skills
Program management, contract negotiation, stakeholder management, military operations knowledge, financial analysis, strategic planning, risk management, training delivery, policy development
Preferred skills
MBA, financial or bank program management experience, Agile/Waterfall/Hybrid methodologies, executive stakeholder engagement
Technologies
Microsoft Office (PowerPoint, Excel, Word)
Responsibilities
Lead initiatives from conception to completion for member acquisition; facilitate contact between internal and external stakeholders for business agreements and contract negotiations; influence development of enterprise policies and standards; represent USAA at public events engaging the military community; analyze military community trends and recommend business adjustments; advise and train senior management and employees on military culture.
Seniority
Senior, hands-on IC with strategic influence