Business Support Analyst Lead - Treasury Operations
Core
Analyze complex business data, metrics, and processes to identify optimization opportunities and support business plan development for Treasury Operations.
Role type
Senior Business Support Analyst Lead (Treasury Operations)
Builds
Optimized business processes, strategic plans, and operational efficiency for USAA's military community members.
Domain
Financial Services / Treasury Operations / Insurance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Data analytics, operational planning, forecasting, requirement gathering, documentation, process mapping, system implementation, risk management, policy development, team mentoring, stakeholder management, MS Visio, MS Excel, Tableau, SQL
Preferred skills
US military experience, EMG level presentation skills, RCSA and PRCI experience, Life or P&C insurance industry knowledge, cash operations experience
Technologies
MS Visio, MS Excel, Tableau, SQL
Responsibilities
Evaluate complex business data and trends to recommend procedural changes; provide support and direction to team members and functional partners; apply subject-matter-expert knowledge to produce complex work deliverables for audit reviews and business strategy; mentor team members and project managers; manage broad functional projects; represent the business as a subject matter expert; maintain system and business knowledge; plan and design business processes; provide insight and recommendations for operational and financial planning; gather information and analyze data to implement optimization opportunities; develop policies, standards, and risk management controls; coach and train team members; ensure risks are identified, measured, monitored, and controlled.
Seniority
Senior, hands-on IC with leadership responsibilities
