Financial Center Specialist II - Sensitive Profile
Core
Face-to-face banking specialist providing product sales, member service, and lobby leadership at a financial center.
Role type
Mid-level retail banking specialist
Builds
Banking products and services for military community members
Domain
Financial Services / Retail Banking
Deliverable
product features
Required skills
Face-to-face customer interaction, financial instrument knowledge, regulatory compliance adherence, risk identification, lobby management, member retention, de-escalation
Preferred skills
Financial services industry experience, military service or spouse status, Maryland Notary certification
Technologies
Teller's Check, ATM cards
Responsibilities
Close member product sales face-to-face, conduct lobby front-desk leadership, perform routine member service requests, ensure risk control compliance, participate in local Military Affairs events
Seniority
Mid-level, hands-on IC