Licensed P&C Professional - Sales and Service (Signing Bonus)
Core
Licensed Property & Casualty insurance professional providing sales, service, and retention support for USAA's personal line products via multi-channel contact center interactions.
Role type
Licensed P&C Insurance Producer/Agent (Sales & Service)
Builds
Personal line insurance policies and coverage solutions for military members and families
Domain
Insurance / Financial Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Active P&C license, multi-channel communication, quote binding, underwriting basics, policy administration, risk identification, state compliance
Preferred skills
Military service or spouse status, fast-paced contact center experience
Technologies
USAA internal business applications, multi-channel contact center systems
Responsibilities
Handle member inquiries across phone, email, chat, and social media; process quotes, bind new business, and manage policy changes; identify cross-selling opportunities; maintain state licenses and registrations; control business risks per compliance policies
Seniority
Entry-level to Junior, fully trained IC