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Director, Strategy & Innovation

Charlotte, NC - CENTS💼 Full-time💰 $164,780–$164,780🗓 2026-06-11 → 2026-07-31

Core

Shape the strategic direction of USAA Federal Savings Bank and Member Value organization, solving complex business challenges and driving enterprise alignment.

Role type

Director, Strategy & Innovation

Builds

Long-term strategic plans, growth objectives, investment priorities, and actionable roadmaps for the financial services enterprise.

Domain

Financial Services / Banking Strategy

Deliverable

production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work

Required skills

Strategic planning, structured problem solving, financial modeling, market research, competitor analysis, cross-functional leadership, scenario planning, risk assessment, data analytics, executive communication

Preferred skills

MBA or advanced degree, experience in retail banking/lending/payments/deposits, innovation and digital transformation expertise, internal consulting background, portfolio optimization

Technologies

None explicitly stated

Responsibilities

Develop enterprise and line-of-business strategies, lead internal consulting engagements, translate strategy into actionable initiatives, monitor industry trends and strategic risks, drive cross-functional alignment, mentor junior team members

Seniority

Director, strategic leadership & cross-functional influence

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