Licensed P&C Insurance Professional - Sales and Service (Signing Bonus)
Core
Licensed P&C Insurance Professional providing sales, service, and retention for USAA's personal line products via multi-channel contact center.
Role type
Licensed P&C Insurance Producer/Agent
Builds
Property & Casualty insurance policies and services for military members and families
Domain
Insurance / Financial Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
P&C insurance licensing, multi-channel customer service, sales and cross-selling, policy quoting and binding, underwriting basics, risk assessment, state compliance
Preferred skills
US military experience, military spouse status, fast-paced contact center experience
Technologies
USAA internal business applications, multi-channel contact center systems
Responsibilities
Handle member inquiries across phone, email, chat, and social media; provide quotes, bind new business, and manage policy changes; identify cross-selling opportunities; maintain required licenses and state registrations; ensure risk compliance in business activities
Seniority
Entry-level to Junior, hands-on IC