Product Support Supervisor
Core
Supervise fleet service, maintenance, and parts/tool store operations to drive cost efficiencies and capital profit while ensuring safety and reliability.
Role type
Senior IC operations supervisor (mining equipment)
Builds
Reliable fleet availability and cost-effective maintenance services for mining customers
Domain
Mining industry + mechanical/electrical engineering
Required skills
Mechanical/Electrical Engineering knowledge, Maintenance Management practices, Cost budget management, EHS performance management, Team leadership, Customer/stakeholder relationship management
Preferred skills
Project Management qualification, Surface product maintenance experience, MS Office proficiency
Technologies
MS Office applications
Responsibilities
Establish effective management systems for OEM product support, Initiate cost reduction measures while maintaining quality and safety, Develop and administer maintenance practices to ensure fleet availability, Manage all customer and stakeholder relationships, Ensure personal and career development of team members, Adhere to SHEQ policies
Seniority
Senior, hands-on IC