Customer Service Field Engineer - Diemme Filtration, part of Sandvik Rock Processing Group
Core
Field service engineer providing on-site troubleshooting, installation, commissioning, and maintenance of industrial solid-liquid separation equipment (filter presses, thickeners) for mining and industrial customers.
Role type
Senior Field Service Engineer (Industrial Equipment)
Builds
Customized filtration systems and dewatering solutions for mining and industrial clients
Domain
Mining, aggregates, construction, industrial capital equipment
Deliverable
physical/clinical work
Required skills
mechanical/electrical installation, machine commissioning, hydraulic inspection, PLC controls, troubleshooting, spare-parts strategy, reading mechanical/electrical drawings
Preferred skills
surface mine environment experience, MSHA certification, Spanish or Portuguese language proficiency
Technologies
PLC controls, IoT services, Microsoft Office
Responsibilities
Cover assigned geographical area for field activities including installation and maintenance; manage local customer service activities including spare parts and technical assistance; support sales team during customer visits; supervise installation and commissioning of equipment; diagnose and troubleshoot filters and related equipment; support implementation of IoT services; manage spare parts at warehouses
Seniority
Mid-Senior, hands-on IC