Warranty Analyzer
Core
Process warranty returns, perform failure analysis, manage component re-claiming, and oversee small-scale component overhaul for surface drilling equipment.
Role type
Warranty Analyzer (Technical Support)
Builds
Repaired parts inventory and warranty claim resolutions for Sandvik Surface Drilling Division
Domain
Mining equipment / Surface drilling / Industrial maintenance
Deliverable
client delivery | dashboards & analysis
Required skills
Failure analysis, component re-claiming, small-scale component overhaul, warranty claim handling, supplier coordination, cross-functional collaboration
Preferred skills
Technical education or equivalent work experience, customer service orientation, analytical thinking, self-initiative
Technologies
None stated
Responsibilities
Processing and forwarding warranty returns, analyzing field and quality feedback, offering and selling repaired parts to sales companies, cooperating with factory warranty handlers and engineering
Seniority
Individual Contributor