Product Specialist
Core
End-to-end technical support and commissioning for Sandvik AutoMine and Newtrax automation solutions in underground and surface mining operations.
Role type
Product Specialist – Automation (Senior IC)
Builds
Safe, reliable, and high-performing automation systems for mining customers
Domain
Mining industry + Industrial Automation
Deliverable
production ML models | product features | infrastructure
Required skills
Mobile Machinery Automation systems, Underground and Open Pit mining operations, machine CAN bus systems, Windows and Linux environments, basic networking and Wi-Fi-based communication systems, system analysis and troubleshooting, commissioning, remote assistance
Preferred skills
Communication protocols (CANBus/TCP/IP), failure analysis, underground mining Remote Control and Automation systems, on site commissioning, autonomous work in remote locations
Technologies
AutoMine, Newtrax, CAN bus, Windows, Linux, Wi-Fi
Responsibilities
Commission and support AutoMine Underground and Surface products and Newtrax solutions at customer sites; Provide advanced technical support and troubleshooting for complex automation issues; Investigate, resolve and report technical issues; Support product trials, field testing and customer spare parts recommendations
Seniority
Senior, hands-on IC