Service Trainee
Core
Coordinate online technical support for the sales organization and perform hands-on equipment maintenance.
Role type
Service Trainee (Technical Support & Maintenance)
Builds
Support services for the sales organization
Domain
Industrial equipment maintenance and technical support
Deliverable
client delivery
Required skills
mechanical or automation engineering knowledge, office software proficiency (Word, Excel, PowerPoint, Outlook, PowerBI), equipment disassembly and assembly, safety procedure compliance, oral communication, driver's license
Preferred skills
ability to work overseas
Responsibilities
log and follow up support cases, identify and escalate urgent situations, redirect problems to correct resources, assist in document organization and translation of manuals and reports, carry out disassembly, assembly and maintenance work of equipment
Seniority
Entry-level trainee