Assistant Director Of Housekeeping
Core
Overseeing the daily operations, staffing, and quality standards of the Housekeeping Department at a luxury oceanfront hotel.
Role type
Assistant Director of Housekeeping
Builds
Clean guestrooms, public areas, and service facilities for hotel guests
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Labor management, inventory control, staff scheduling, quality assurance, budget forecasting, performance evaluation, training program development, vendor coordination, OSHA compliance, conflict resolution
Preferred skills
Knowledge of housekeeping equipment maintenance, industry technological improvements, special event planning
Technologies
Housekeeping management systems, payroll systems, inventory tracking tools
Responsibilities
Oversee daily assignment of duties to Housekeeping staff; Analyze daily room turn and make staff or procedural adjustments; Maintain Housekeeping staffing levels; Develop and maintain a quality assurance program; Monitor daily payroll and take corrective action; Interview and select Housekeeping personnel; Provide training on OSHA regulations and department policies; Coordinate departmental activities with other hotel departments; Prepare monthly payroll and budget forecast; Mediate disputes between employees; Establish work routines and schedules to respond to occupancy fluctuations.
Seniority
Senior, hands-on IC with management oversight