Senior UX Designer, Marketplace & CX
Core
Design user-centered solutions for the TCGplayer ecosystem, including mobile/desktop marketplaces, seller tools, and customer service workflows.
Role type
Senior UX Designer (Marketplace & CX)
Builds
Mobile and desktop marketplace interfaces, seller tools, and customer service representative workflows
Domain
E-commerce / Trading Card Games
Deliverable
product features
Required skills
User experience design, Figma, mobile app design (iOS/Android), desktop web design, accessibility (WCAG), user research, usability testing, agile collaboration, design system management, AI tool fluency
Preferred skills
Gaming/hobby/collectibles domain knowledge, North American market experience, internal tool design
Technologies
Figma, iOS, Android, WCAG
Responsibilities
Create UX deliverables from concepts to final specifications; deliver high-value features across multiple projects; apply AI tools to accelerate design workflows; collaborate with product and engineering teams; participate in user testing and research; communicate design rationale to leadership
Seniority
Senior, hands-on IC