Account Manager
Core
Manage client relationships and ensure customer satisfaction for a consignment and private sales team in the collectibles industry.
Role type
Account Manager (Collectibles/Consignment)
Builds
Client retention and satisfaction within the memorabilia and trading card markets
Domain
E-commerce, Collectibles, Sports Trading Cards, TCG
Deliverable
client delivery
Required skills
Knowledge of memorabilia, sports trading cards, and TCG markets; experience in e-commerce or specialty collectibles; CRM software proficiency; data reporting; multi-client management
Preferred skills
Bachelor's degree in business or marketing; 3-5 years in collectibles; Excel/Smart Sheets/Google Sheets proficiency
Responsibilities
Provide customer service to encourage retention; act as primary point of contact for clients; collaborate with internal teams on solution delivery; identify automation opportunities; pull data and prepare reports for clients and internal teams