Software Engineer 3, Full-stack
Core
Build end-to-end product capabilities for eBay's global customer service experience, including user-facing applications, backend services, APIs, and AI-powered platform capabilities to improve agent productivity and customer outcomes.
Role type
Senior Full Stack Software Engineer (IC)
Builds
Scalable backend services, APIs, agent tools, workflow engines, automation platforms, and AI-powered support systems.
Domain
Ecommerce / Customer Support Technology
Deliverable
production ML models | product features
Required skills
Java 11+, Spring Boot, JavaScript/TypeScript, React/Angular, REST APIs, distributed systems, Kafka, SQL, NoSQL, CI/CD, Docker, Kubernetes
Preferred skills
AI-assisted development, LLMs, intent-driven automation, customer support systems, observability tools, secure application design, state management
Responsibilities
Build end-to-end features across frontend and backend; enhance agent tools and workflow engines; contribute to AI-powered orchestration layers; improve system scalability and reliability; partner with Product and SRE teams; mentor junior engineers and lead workstreams.
Seniority
Senior, hands-on IC