Area Customer Experience Specialist - Brookdale, MN
Core
Financial concierge providing multi-branch support, processing transactions, and advising customers on banking products.
Role type
Branch banking specialist (customer experience)
Builds
Banking products and services for consumers and businesses
Domain
Banking / Financial Services
Deliverable
product features
Required skills
Customer service, transaction processing, cash handling, banking product knowledge, technology education, regulatory compliance
Preferred skills
Cash handling, acumen in banking sales and lending, military service in administration
Technologies
Online banking, mobile banking, ATM banking
Responsibilities
Provide coverage in all aspects of branch banking, process customer transactions accurately, resolve customer issues, educate customers on bank products and technology, adhere to operational and security policies
Seniority
Entry-level to Mid-level, hands-on IC