Treasury Management Service Specialist I
Core
Provides onboarding, maintenance, and day-to-day service support for Business Banking and Commercial clients with core to moderately complex treasury needs.
Role type
Entry-level Treasury Management Service Specialist
Builds
Treasury management implementations, payment workflows, and fraud-prevention tools for Business Banking and Commercial clients
Domain
Banking / Treasury Operations
Required skills
Treasury onboarding, ACH file management, Positive Pay, BAI reporting, KYC/AML compliance, fraud prevention tools, payment exception troubleshooting, regulatory compliance
Preferred skills
Business Banking client support, NACHA file formats, treasury platforms (ACH, wires, remote deposit, online banking), process improvement
Responsibilities
Execute standard treasury onboarding and implementation, validate treasury management agreements, coordinate implementation activities (ACH, Positive Pay, BAI), deliver client training, serve as first-level support for treasury solutions, troubleshoot payment exceptions and file errors, ensure adherence to banking policies and regulations, identify and escalate non-standard requests
Seniority
Entry-level, foundational role