Sr. Staff Experience Designer - Payments
Core
Define experience direction for undefined problem spaces in payments, tax, and monetization, connecting customer needs with business strategy to shape high-impact initiatives.
Role type
Sr. Staff Experience Designer (Payments & Monetization)
Builds
Co-branded credit card experiences, digital wallet evolution, fee structures, and tax/monetization flows for millions of buyers and sellers.
Domain
Ecommerce, Financial Services, Payments
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Interaction design, Visual design, Information architecture, Conversational design, UX writing, Product strategy, Cross-functional leadership, Mentoring, AI-assisted design, Research synthesis
Preferred skills
Experience with emerging technologies, Scalable framework development, Data-driven decision making
Technologies
AI tools, Prototyping tools
Responsibilities
Set experience direction for undefined problem spaces across the customer journey; Create concepts, flows, prototypes, and polished experiences to drive decisions; Lead end-to-end design for high-impact initiatives spanning multiple teams; Develop scalable, future-focused perspectives for the experience; Raise the craft and judgment of designers through critique and mentorship; Build and evolve frameworks, patterns, and tools for the broader Payments design team.
Seniority
Sr. Staff, hands-on IC with mentorship and strategy responsibilities