Indirect Tax Analyst
Core
Manage escalated sales tax refunds, resolve customer tax inquiries, and support audit processes for eBay's Americas Indirect Tax team.
Role type
Indirect Tax Analyst
Builds
Scalable solutions to streamline indirect tax processes and improve customer experiences.
Domain
Ecommerce, US Sales & Use Tax, Canadian GST, Global VAT
Deliverable
Dashboards & analysis
Required skills
US sales & use tax knowledge, Canadian GST knowledge, Global VAT systems knowledge, Data analysis, Technical research, Process improvement, Excel proficiency, Google Suite proficiency, Tax research tools proficiency
Preferred skills
Vertex tax engine experience, ChatGPT experience, Gemini experience, Tableau experience, Alteryx experience, Data wrangling tools experience, Advanced degree
Technologies
Vertex, ChatGPT, Gemini, Tableau, Alteryx
Responsibilities
Own and manage escalated sales tax refunds related to taxability issues and buyer exemptions, Collaborate with customer service to resolve customer-initiated sales/VAT tax inquiries, Engage with the Tax Product team to investigate root causes for incorrect tax application, Review Monthly Vertex Data patches, Assist US-based Indirect Tax Team with audit support by gathering and analyzing large data sets, Perform ad-hoc tax technical research, Collaborate with finance innovation teams to design and implement scalable tax solutions
Seniority
Junior to Mid-level, hands-on IC