Director, Agentic Shopping
Core
Lead the strategy and execution of AI-powered agentic shopping and conversational search experiences to help customers discover, evaluate, and make confident purchasing decisions.
Role type
Director, Applied Research & Technical Leadership (Agentic Shopping)
Builds
Intelligent shopping experiences, conversational retrieval systems, and multi-turn interaction platforms for eBay's marketplace.
Domain
Ecommerce, Applied AI, Conversational Search, NLP
Deliverable
production ML models | product features
Required skills
Applied research strategy, machine learning leadership, conversational search, information retrieval, NLP, intent understanding, LLM-based interaction development, recommendation systems, ML platform engineering, experimentation frameworks, architecture tradeoffs, team building
Preferred skills
Advanced academic degree (MS/PhD), shipping consumer agentic AI products, improving business outcomes via relevance/engagement metrics, building internal capability platforms
Technologies
LLMs, NLP frameworks, Search/Retrieval systems, ML serving infrastructure
Responsibilities
Define applied research strategy for agentic shopping; lead teams on core capabilities (intent understanding, retrieval, generation, ranking); partner with product/engineering to ship customer experiences; build experimentation and measurement frameworks; guide architecture and technical tradeoffs; develop high-performing team culture
Seniority
Director, hands-on technical leadership & strategy
