Customer Experience Banker Non NMLS; Springfield Fremont
Core
Financial Concierge for walk-in customers, retaining and growing consumer and business relationships by identifying financial goals and recommending deposit and banking products.
Role type
Branch Banking Associate
Builds
Consumer and business customer relationships
Domain
Banking / Retail Finance
Deliverable
product features
Required skills
customer service, sales, relationship management, cash handling, banking product knowledge
Preferred skills
banking experience, goal-driven retail sales, comfort with mobile and online banking technology
Responsibilities
Provide excellent customer service and resolve issues, educate customers on deposit products, proactively identify growth opportunities via sales process and outbound calling, refer customers to other bank areas, adhere to operational and regulatory policies
Seniority
Entry-level to Junior
