Head of Integration Experience
Core
Lead the end-to-end integration lifecycle across the product ecosystem to enable merchants, agents, and developers to integrate with ease, ensuring seamless, scalable, and developer-friendly experiences that accelerate adoption and reduce friction.
Role type
Head of Integration Experience (Strategic Product Leadership)
Builds
Integration tools, services, digital real estate, developer hubs, and pre-certification sandboxes for global commerce.
Domain
Fintech / Payments / Global Commerce / API Platforms
Deliverable
product features
Required skills
Strategic product direction, global cross-regional operations, process design and scaling, developer portal operations, API documentation governance, sandbox tooling, AI governance and security for agentic commerce, cross-functional collaboration, team building, innovation in integration journeys.
Preferred skills
Payments and cross-border commerce domain expertise, leading DevEx/IntEx or API platform teams, AI-enabled commerce and agentic checkout patterns, API conformance testing, risk controls and compliance frameworks.
Technologies
Jira, Aha!, Confluence, Looker, Tableau
Responsibilities
Develop and evolve integration tools including sandboxes and developer hubs; govern developer portal content quality and documentation; establish measurable developer experience outcomes using analytics; foster collaboration across product, engineering, and commercial teams; ensure deep integrations with third-party platforms like ECRs, carts, and ERPs; partner with security and compliance teams on AI governance and risk controls for agentic commerce.
Seniority
Senior, hands-on IC with strategic leadership
