Incident Response Coordinator
Core
Coordinate containment, eradication, and post-incident activities for critical cyber security incidents within the Global Cybersecurity Incident Management team.
Role type
Incident Response Coordinator (IC)
Builds
Incident response procedures and post-incident recovery documentation
Domain
Cybersecurity / Financial Services
Deliverable
client delivery
Required skills
Incident response coordination, Root Cause Analysis (RCA), Post Incident Review (PIR) facilitation, 24x7 on-call management, executive communication, regulatory compliance knowledge (PCI, HIPAA, GDPR, NIST CSF), bug bounty program coordination
Preferred skills
ITIL V4, Security certifications (CompTIA Security+, SSCP, CISM, CISA, GSEC, GCIH), Cloud certifications (Google Cloud, AWS), JIRA/Google Workspace proficiency
Technologies
Unix, Linux, MAC, Windows, Security Incident Event Management systems, Intrusion Detection Systems, Cloud Technologies
Responsibilities
Coordinate incident response per corporate security plan; Manage post-incident activities including PIRs and RCA documentation; Provide 24x7 on-call support for critical incidents; Engage with stakeholders for RCA and process improvement; Coordinate remediation of Bug Bounty findings; Collaborate with Legal and Privacy offices on data protection incidents; Maintain runbooks for daily response activities.
Seniority
Mid-level, hands-on IC
