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Distinguished Machine Learning Engineer, Customer Intelligence and Recommendation

Palo Alto, CA💼 Full-time💰 $150,000–$150,000🗓 2026-06-29 → 2026-07-31

Core

Lead strategy, design, and delivery of recommendation systems for major customer journeys to build customer intelligence and recommendation engines.

Role type

Distinguished Machine Learning Engineer (Recommendation Systems)

Builds

Scalable and reliable model ecosystems for recommendation use cases across major customer journeys.

Domain

Insurance / AI / Recommendation Systems

Deliverable

production ML models

Required skills

AI/ML modeling for recommendation, system architecture, technical strategy, team leadership (15+ engineers), data organization, model management, observability, data privacy compliance

Preferred skills

Advanced degree in Information Retrieval

Technologies

(Not explicitly listed)

Responsibilities

Lead strategy, design, and delivery of recommendation systems; Partner with cross-functional stakeholders to define technical roadmaps; Architect scalable and reliable model ecosystems; Establish and drive best practices in ML modeling and observability; Mentor and grow a high-performing team of ML engineers; Ensure compliance with data privacy and security standards; Provide state-of-the-art consultation to AI leadership

Seniority

Distinguished, hands-on IC with leadership responsibilities

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