GSOC Supervisor (Morning & Overnight Shift)
Core
Supervise security operations center (GSOC) operators to manage physical security incidents, crisis response, and threat detection for GEICO headquarters.
Role type
Security Operations Center Supervisor
Builds
Incident response workflows, crisis communication plans, and security monitoring operations
Domain
Corporate Safety & Security / Physical Security
Deliverable
client delivery
Required skills
Incident response management, crisis leadership, team supervision, threat detection, security platform proficiency, mass communication coordination, policy development, resource allocation, performance metrics analysis, stakeholder coordination, training and drill facilitation
Preferred skills
Experience with OSINT techniques, geo-risk platforms, active threat assessment, conflict resolution under pressure, liaison with first responder agencies
Technologies
Access control systems, video surveillance systems, incident management applications, geo-risk platforms, mass communication tools
Responsibilities
Oversee incident response efforts and coordinate cross-functional teams during security events; Assume Incident Commander role for crisis-level incidents; Lead daily SOC operations and manage team performance; Detect and analyze threats to enhance incident response; Manage GSOC resources including staffing and technology; Report on security operations KPIs to leadership; Conduct scenario-based drills and training for staff
Seniority
Manager, hands-on leadership