Technology Implementation Manager
Core
Trusted technical advisor partnering with global healthcare organizations to implement, integrate, and optimize Medi-Span solutions (drug data, clinical screening, APIs, web services) for clinical decision-making and medication workflows.
Role type
Senior IC Technical Implementation Manager (Consulting)
Builds
Implementation of Medi-Span APIs, web services, databases, and clinical screening content into customer healthcare systems.
Domain
Healthcare / Clinical Decision Support / Systems Integration
Required skills
Systems integration (APIs, web services, databases), complex troubleshooting and root cause analysis, technical consulting, stakeholder management, training and enablement, technical documentation, project management
Preferred skills
Experience with healthcare workflows, cross-functional leadership, strategic initiative planning
Technologies
Medi-Span APIs, web services, databases, clinical screening content
Responsibilities
Advise international customers on implementation of Medi-Span product capabilities; troubleshoot complex implementation issues in customer-controlled environments; design and validate advanced integration, migration, and rollback strategies; provide targeted onboarding and technical training to customer teams; create and update implementation documentation and enablement resources; surface recurring implementation themes and product-readiness issues to cross-functional teams; lead post-implementation reviews and support regulatory/audit activities.
Seniority
Senior, hands-on IC with client-facing consulting
