Unit Manager Care Management - Work From Home
Core
Supervise care management staff, ensure clinical accuracy of content, monitor national standards of care, and develop department workflow processes to achieve targeted metrics.
Role type
Senior IC Unit Manager (Care Management)
Builds
Care management programs and departmental workflows
Domain
Health insurance / Disease management
Required skills
Clinical supervision, workflow process development, quality initiative management, internal/external stakeholder liaison, clinical research, PC proficiency (Word, Excel, PowerPoint, Lotus Notes), analytical problem solving
Preferred skills
Supervisory experience, Bachelor degree, TX Medicaid experience
Technologies
Word, Excel, PowerPoint, Lotus Notes
Responsibilities
Supervise and monitor care management staff, assure clinical accuracy of web and non-web content, monitor revisions to national standards of care, develop and implement department workflow processes, provide feedback on department processes and quality initiatives, interface with internal/external customers, serve as liaison between customers and medical management department
Seniority
Senior, hands-on IC with supervisory responsibilities