Systems Engineer
Core
Design, maintain, and support IT infrastructure (servers, networks, endpoints, security) for local government customers in Iowa, combining remote support with onsite hardware builds and troubleshooting.
Role type
Senior Systems Engineer (Managed Services)
Builds
Automated network assessments, AI agents, and repeatable IT solutions for county offices
Domain
Local government IT / Managed Services
Deliverable
production ML models
Required skills
Windows server administration, Active Directory (ADUC, GPO, DNS, DHCP), networking (routing, VLANs, VPNs, NAT, wireless), AI tool usage (Claude, ChatGPT, Copilot), AI agent development, PowerShell scripting, RMM platforms, Microsoft 365 support
Preferred skills
Public sector experience, CRM/ticketing system proficiency, knowledge base creation
Technologies
Windows Server, Active Directory, Microsoft 365, RMM, PowerShell, AI agents
Responsibilities
Onsite hardware/server/network builds and troubleshooting, remote server/network/firewall support, building and running AI automation agents, monitoring via RMM, planning PC deployments, documenting work in ticketing systems, coordinating with vendors, providing status updates to manager
Seniority
Mid-Senior, hands-on IC
