Implementation Consultant
Core
Lead workflow discovery, translate operational needs into Ingenious Med configuration, and support go-live for healthcare organizations.
Role type
Implementation Consultant (Healthcare Revenue Cycle)
Builds
Ingenious Med configuration and workflow solutions for physician practices
Domain
Healthcare / Revenue Cycle Management
Required skills
workflow discovery, requirements gathering, application configuration, user training, go-live support, post-go-live optimization, stakeholder management, problem-solving, project organization, active listening
Preferred skills
physician billing, revenue cycle operations, practice management, healthcare software implementation, EHR systems (Epic, Cerner, Meditech, Athena), HL7 concepts, coding certification
Technologies
Ingenious Med, Epic, Oracle Health/Cerner, Meditech, Athena, HL7
Responsibilities
Lead workflow discovery with physicians and practice leaders; Configure Ingenious Med environment based on validated workflows; Validate requirements and support user acceptance testing; Deliver customer training to various user groups; Support implementation milestones, go-live activities, and issue triage; Provide post-go-live optimization and advisory services; Collaborate with Project Managers and Integration Analysts; Maintain project discipline and manage multiple assignments
Seniority
Mid-level, hands-on IC