(Remote) Credit Balance Representative
Remote
Core
Analyze insurance and patient payments to identify credit balances, determine causes, and process refunds to ensure account accuracy.
Role type
Credit Balance Specialist (Healthcare Revenue Cycle)
Builds
Accurate patient accounts and resolved refund processes
Domain
Healthcare / Medical Billing
Deliverable
dashboards & analysis
Required skills
Insurance payment analysis, Payor contract knowledge, Refund processing, Revenue cycle process knowledge, AS400 system usage, Microsoft Office proficiency
Preferred skills
Hospital billing experience, Trend analysis, Workflow development, HIPAA compliance knowledge
Responsibilities
Analyze credit balances to determine causes, Process and post refunds, Identify overpayments, Monitor and report trends, Develop workflows to improve efficiency, Maintain QMS procedures
Seniority
Mid-level, hands-on IC
