Data and Reporting Analyst
Core
Developing, maintaining, and managing advanced reporting, analytics, dashboards, and BI solutions to drive business decisions and support stakeholders.
Role type
Data and Reporting Analyst
Builds
ITSM dashboards, business metrics, reports, and automated reporting solutions
Domain
Payments technology / Business Intelligence
Deliverable
dashboards & analysis
Required skills
Business intelligence reporting tools, SQL/query tools, Tableau, Crystal Reports, Excel, Google Sheets, data validation, data mapping, unit testing, troubleshooting
Preferred skills
ITIL framework experience, automation initiatives
Technologies
Tableau, Crystal Reports, Excel, Google Sheets
Responsibilities
Design and develop metrics and reports, conduct data analysis and validation, maintain ITSM dashboards, collaborate on system integration, drive reporting automation, troubleshoot dashboard issues
Seniority
Junior to Mid-level, hands-on IC
