Regional Claims Manager
Core
Lead client-side advocacy for complex commercial insurance claims, challenging carrier denials and securing coverage outcomes.
Role type
Senior claims manager (commercial insurance)
Builds
Client recovery and coverage advocacy outcomes
Domain
Insurance / Risk Management
Deliverable
client delivery
Required skills
Commercial insurance claims advocacy, policy analysis, contract review, carrier dispute resolution, client relationship management, claims file management, formal correspondence drafting, team supervision, strategic goal setting
Preferred skills
Professional designations (CIC, CRM, CPCU, AIC)
Technologies
MS Office Applications, claims management systems
Responsibilities
Serve as primary client advocate with carriers and adjusters; Analyze policies to identify coverage arguments; Review contracts to leverage protections; Lead first-party and liability claim advocacy; Organize claim review meetings; Draft coverage advocacy letters and reservation of rights responses; Supervise claims advocate employees; Mentor colleagues on complex claim nuances
Seniority
Senior, supervisory IC