Claims Consultant - Commercial Lines
Core
Serve as the client's primary claims advocate for commercial lines, interpreting policy language, analyzing coverage, and negotiating settlements to protect client outcomes.
Role type
Commercial Lines Claims Consultant
Builds
Client retention and growth across the Commercial Lines book
Domain
Insurance / Commercial Lines Claims
Deliverable
client delivery
Required skills
policy interpretation, coverage analysis, negotiation with insurers and counsel, end-to-end claims management, client communication, Microsoft Office proficiency
Preferred skills
Bachelor's degree, Associate in Claims (AIC), Chartered Property Casualty Underwriter (CPCU)
Technologies
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Responsibilities
Interpret policy language and analyze coverage in disputed situations; negotiate with insurers, adjusters, and legal counsel to secure fair settlements; manage end-to-end claims process including regular reviews with clients and carriers; document client and carrier conversations and maintain accurate electronic claim filing; partner with Producers and Account Managers on claims aspects and sales presentations; monitor industry changes and make recommendations to clients.
Seniority
Mid-level (2-5 years experience)