Commercial Lines Account Manager
Core
Manages a book of property/casualty insurance business, serving as the primary contact for client service, retention, and policy interpretation.
Role type
Commercial Lines Account Manager
Builds
Client retention and service for property/casualty accounts
Domain
Insurance brokerage
Deliverable
client delivery
Required skills
client relationship management, policy interpretation, billing troubleshooting, account administration, data documentation, report preparation, team mentorship
Preferred skills
P&C insurance licensing, brokerage environment experience, customer service experience, Bachelor's degree
Technologies
broker management systems, HUB computer systems
Responsibilities
Maintain client relationships and resolve service issues, support producers in business acquisition and renewal, analyze and compare insurance plans for suitability, negotiate with underwriters and carriers, troubleshoot billing issues, document client interactions and update systems, prepare management reports, mentor Account Administrators
Seniority
Entry-level, high school or equivalent