Technical Support Associate
Core
Administrative support for Account Managers and Executives in processing Commercial Lines insurance accounts, specifically handling Certificate of Insurance issuance and data entry.
Role type
Administrative Support Associate (Insurance)
Builds
Certificates of insurance, evidence of property, binders, and account data records
Domain
Insurance brokerage / Commercial Lines
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Data entry, Certificate processing, Microsoft Office proficiency, Quality control review, Contract review, Suspense system management, Electronic filing
Preferred skills
Insurance industry experience, Continuing education training
Responsibilities
Coordinate account servicing with Account Managers, Input and maintain data in Broker Management System, Prepare certificates of insurance and binders, Review contracts for insurance requirements, Navigate management systems to pull policy documents, Implement quality control review processes
Seniority
Mid-level, individual contributor