Account Manager - Transportation Insurance
Core
Managing a book of transportation insurance business, providing day-to-day service, and ensuring client retention for property/casualty clients.
Role type
Account Manager (Commercial Lines)
Builds
Insurance policies and risk management solutions for transportation/railroad clients
Domain
Insurance / Transportation
Deliverable
client delivery
Required skills
client relationship management, account retention, policy interpretation, carrier liaison, billing troubleshooting, data documentation, report preparation, team mentorship
Preferred skills
transportation/railroad industry experience, P&C licensing, advanced professional designations (CISR, AAI, ARM, CIC, CPCU), bilingual English/Spanish
Technologies
broker management systems, HUB computer systems
Responsibilities
Manage a book of insurance business and routine/moderately complex client accounts; Provide professional service to clients, carriers, and internal teams; Support producers and executives in business acquisition and expansion; Resolve escalated service issues and negotiate with underwriters; Troubleshoot billing issues; Organize client meetings and document interactions; Mentor and train account administrators and new staff.
Seniority
Mid-level, hands-on IC