Service & Aftersales Consultant
Core
Advise industrial clients on Service & Aftersales transformation, redesigning capabilities and translating business needs into SAP-enabled solutions for end-to-end service processes.
Role type
Senior IC Service & Aftersales Consultant (SAP)
Builds
SAP FSM and SAP Service Planning and Execution solutions for industrial clients
Domain
Industrial services, SAP Field Service Management
Required skills
SAP FSM, SAP Service Planning and Execution, end-to-end Service & Aftersales processes, solution design, functional configuration, workshop facilitation, structured problem solving
Preferred skills
SAP S/4HANA integration, EAM/SD/MM, field-service mobility, workforce optimization, industrial equipment experience, connected service/AI
Technologies
SAP FSM, SAP Service Planning and Execution, SAP S/4HANA
Responsibilities
Advise clients on Service & Aftersales transformation, translate business requirements into SAP solution design, design end-to-end service process flows, facilitate client workshops, collaborate across service/sales/logistics/technology teams
Seniority
Senior, hands-on IC