Ceiling Installation Specialist – Product Trainer
Core
Train and certify ceiling installers on Rockfon's Mono Acoustic system, provide on-site jobsite support, and serve as the primary technical resource for installation questions.
Role type
Senior IC product trainer and technical support specialist
Builds
Hands-on training programs and successful installation of Mono Acoustic, Specialty, and Acoustical Ceiling Tile systems
Domain
Commercial construction / Acoustical ceiling systems
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Commercial construction experience (gypsum wallboard/seamless acoustical ceiling), ceiling industry testing and codes knowledge, hands-on product training, reading architectural drawings, construction software (CAD/BIM), MS Office/CRM proficiency
Preferred skills
Estimating, joint finishing, spray painting, project scheduling, budgeting
Technologies
CAD, BIM, MS Word, MS Excel, CRM
Responsibilities
Support hands-on training programs for Mono Acoustic, provide jobsite installation support, identify and analyze product failures, provide installation support for product development, respond to technical questions via email/hotline, travel up to 50% to support opportunities
Seniority
Mid-level, hands-on IC